FAQ
Frequently asked questions
Here you will find answers to the most frequently asked questions about our massages, waxing, facial treatments, hours, bookings and more.
Where is Massage Lab located?
We are at Avinguda del Montgó, 22, 03700 Dénia (Alicante). Easily accessible from Jávea, Calpe, Teulada-Moraira and the whole Marina Alta region.
What are your opening hours?
We are open Monday to Friday from 11:00 to 20:00 and Saturday from 11:00 to 18:00. Closed on Sundays.
How do I book an appointment?
You can book online via Fresha, call us on +34 683 42 68 27 or email hola@massagelab.es.
Can I cancel or reschedule my appointment?
Yes. Please give us at least 24 hours’ notice to avoid additional costs.
Which languages do you speak?
Spanish, English, French, Dutch and German, so residents, tourists and expats are looked after in their own language.
How much does a massage cost?
Relaxing, therapeutic, Thai mixed, lymphatic drainage and prenatal massages cost €45 (30 min), €60 (60 min), €85 (90 min) and €105 (120 min). Four-hands and couples massage start at €110. Waxing from €15 and facials from €45.
How can I pay?
Cash, card or Bizum, after the treatment. Online booking on Fresha needs no upfront payment.
Do you offer couples massage?
Yes. The couples massage takes place in the same room with two therapists at once, in 60, 90 or 120-minute sessions. Book ahead: it is one of our most requested treatments.
Is there parking nearby?
Yes, there is free street parking near the salon.
Do you offer gift cards?
Yes, the “A Moment Just For You” gift card for any amount or treatment you choose, valid for one year. Message us on WhatsApp and we’ll prepare it.
Which massage is best for me?
It depends on your needs: relaxing for stress, therapeutic for muscle knots, lymphatic drainage for fluid retention, prenatal during pregnancy or foot reflexology for energy balance.
How should I prepare for a massage?
Arrive 10 minutes early, hydrate well, avoid heavy meals beforehand and let us know about any discomfort or medical conditions.
Do you also offer waxing and facial treatments?
Yes. We offer professional waxing for all areas, as well as facial cleansing, hydration and revitalising treatments.